Welcome to JThe Jeff Ruby Guest Loyalty Program

Jeff Ruby’s Guest Loyalty Program is our way of thanking and rewarding the many guests whose loyalty to our brand has made it what it is today. The GLP offers guests the opportunity to earn value for purchases at any of Jeff Ruby’s restaurants and redeem it on future visits. Additionally, members will become eligible for exclusive promotions, offers and special bonuses throughout the year.

GET STARTED:
Visit any Jeff Ruby restaurant and request a membership package. (Purchase is not required to become a member and you can start earning points immediately.) Alternatively, you may request to have a membership package mailed to you by filling out the form at the link below.

After receiving your card it is important to register it below to activate the full benefits of the program and to secure your rewards in the event of a lost or stolen card. We are not able to replace cards or restore earned points or rewards held in unregistered accounts.

HOW IT WORKS:
Points are applied to your account every time you dine with us. For every $1.00 you spend on food and non-alcoholic beverages, 1 point is added to your account. For every 250 points earned, a $25.00 reward will be added to your card, redeemable the following day.

REWARDS:
Eligible GLP rewards may be used for any future food and non-alcoholic beverage purchase. Rewards may also be used to purchase gift cards inside any Jeff Ruby restaurant. You are welcome to also use your rewards for private parties and banquet events. Please contact your Sales Manager for details.

 (*Please note that redeeming GLP rewards to purchase gift cards isn't permitted on certain excluded promotional dates. Comp gift cards purchased with GLP rewards will be mailed to you within 5-10 business days. Comp gift cards may not be used for tax, gratuity or alcohol). We reserve the right to amend any element of the Guest Loyalty Program without notice.*)

To Have A Membership Package Sent
To You, Please Click Here.
To Register Your Guest Loyalty Card Or To Sign
Into An Existing Account Please Click Here

WHAT IS THE JEFF RUBY GUEST LOYALTY PROGRAM?

The Guest Loyalty Program is Jeff Ruby’s way of thanking and rewarding the many guests whose loyalty to our brand has made it what it is today. The GLP offers guests the opportunity to earn rewards on every purchase of food and non-alcoholic beverages at any of Jeff Ruby’s restaurants.

HOW DO I BECOME A MEMBER?

Simply visit any Jeff Ruby restaurant and request a membership package. (Purchase is not required to become a member and you can start earning points immediately.) Alternatively, you may request to have a membership package mailed to you by filling out the form at JeffRuby.com/loyalty. Either way, after receiving your card you will need to register it online at JeffRuby.com to activate the full benefits of the program and to secure your rewards in the event of a lost or stolen card.

IS THERE A COST TO JOIN?

There is no cost to join the program.

CAN I ADD MEMBERS TO MY ACCOUNT?

The program is intended for individual use only. Only one membership card/number may be associated with an account.

HOW DO I EARN REWARDS?

Points are applied to your account every time you dine with us. For every $1.00 you spend on food and non-alcoholic beverages, 1 point is added to your account. For every 250 points earned, a $25.00 reward will be added to your card, redeemable the following day.

CAN I EARN POINTS FOR A PRIVATE PARTY?

Yes! Points may be earned for private parties (food & non-alcoholic beverage totals only) but you must be an active GLP member PRIOR to signing the contract and personally paying the bill.

CAN I RECEIVE CREDIT IF ANOTHER GUEST PAYS THE DINING CHECK?

Our system requires that points may only be applied to the account of the guest paying the bill. If the bill is split, we will credit your account for the portion that you pay.

WHEN WILL MY REWARDS BE AVAILABLE FOR REDEMPTION?

Points are applied to your account within 24 hours of your transaction. Eligible rewards will be available for redemption after this period.

FOR WHAT MAY I REDEEM MY GLP REWARDS?

Eligible GLP rewards may be used for any future food and non-alcoholic beverage purchase. Rewards may also be used to purchase gift cards inside any Jeff Ruby restaurant. You are welcome to also use your rewards for private parties and banquet events. Please contact your Sales Manager for details.

 (*Please note that redeeming GLP rewards to purchase gift cards isn't permitted on certain excluded promotional dates. Comp gift cards purchased with GLP rewards will be mailed to you within 5-10 business days. Comp gift cards may not be used for tax, gratuity or alcohol). We reserve the right to amend any element of the Guest Loyalty Program without notice.*)

WHERE MAY MY GLP REWARDS BE REDEEMED?

Your credit may be used at any Jeff Ruby restaurant. GLP credit may not used for any online purchase of steak, seasoning, merchandise or gift cards.

HOW LONG WILL MY REWARDS REMAIN ON MY ACCOUNT?

Earned points and/or rewards will remain on your account indefinitely. To check your card balance please visit JeffRuby.com.

WILL MY POINTS INCREASE IN VALUE BASED ON MY SPEND LEVELS?

No. To provide full and maximum benefits to all members, a flat rate of 10% points-to-dollars conversion will be applied to each account.

WILL MY CONTACT INFORMATION BE RELEASED TO ANY 3RD PARTY?

Absolutely not. Your personal information will be only used internally for the administration and execution of JRCE-related programs.

WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

Registering your card online appropriately is the only way to protect your account in the unfortunate event of a lost or stolen card. If this occurs, please contact the Corporate office at 513-321-8080. We are not able to replace cards or restore earned points or rewards held in unregistered accounts.

WHAT IF I FORGET MY CARD WHEN WE DINE WITH YOU?

To provide the best service, we recommend you bring your card with you each time you join us. In the event you forget to bring it, you may provide your server with your phone number and we will locate your account to ensure credit is applied appropriately.

CAN I TRANSFER POINTS TO ANOTHER ACCOUNT?

The program is intended for personal use only, points and membership benefits are non-transferable.

HOW MAY I MANAGE MY ACCOUNT?

Jeff Ruby’s Guest Loyalty Program accounts may be easily managed by visiting JeffRuby.com and navigating to the Guest Loyalty link. Card balances, profile information and more can be accessed from this area.

IF THERE IS A PROBLEM WITH MY ACCOUNT, WHO CAN I CONTACT?

Most issues can be easily handled through your account interface online. For other issues you may contact us through our website at http://www.jeffruby.com/contact/contact-form/restaurant/corporate (select the Guest Loyalty topic) or by calling our Corporate Office at 513.321.8080 and asking to speak with the Guest Loyalty Program Coordinator.

ARE THERE ANY OTHER BENEFITS TO BEING A GLP MEMBER?

Yes! As a valued member of the Guest Loyalty Program, you will receive periodic notifications of upcoming events, promotions, and specials. Additionally, you will be eligible for “member-only” incentives and deals throughout the year!

WILL I RECEIVE GLP POINTS ON PURCHASES MADE WITH JEFF RUBY GIFT CARDS?

Absolutely! Purchases made using a Jeff Ruby Gift Card (for food & non-alcoholic beverages) are eligible to earn GLP points.

DISCLAIMER

- Guest Loyalty Program rewards may not be redeemed for cash or used in conjunction with any other promotional offer, discount or certificates.

- The GLP is for individual customers only. Points may not be credited to business entities or organizations.

- We reserve the right to amend any element of the Guest Loyalty Program without notice.